Price Match Policy

We are committed to offering competitive pricing across our wide range of bathware and appliances products. 
If you find the same product advertised for a lower price at another eligible Australian retailer, we will match it - so you can shop with confidence. 
 
We will match a genuine, lower advertised price from an eligible Australian retailer on identical products that we sell. 

Price match requests can be made: 

  • Before purchase, or 

  • Within 7 days after purchase, subject to the terms below 

  • Only one price match is permitted per transaction. Once a price match has been applied, no further price matching will be offered on the same product.

What Qualifies for a Price Match? 

To be eligible, all of the following must apply: 

Identical Product 

  • Same brand, model, size, colour and specifications 

  • Brand new, unopened, and in original packaging 

  • Covered by an Australian manufacturer’s warranty  

Eligible Australian Retailer 

The competitor must be: 

  • An authorised Australian retailer with an Australian ABN 

  • Publicly advertising prices in Australia 

  • Selling genuine Australian-stock products (not grey imports) 

We do not match prices from: 

  • Online marketplaces (eBay, Amazon marketplace sellers, or any other marketplace sellers), any subscription based…. 

  • Auction sites or classifieds 

  • Overseas retailers or direct importers  

In Stock & Available 

  • The product must be in stock and available for immediate purchase 

  • The competitor’s price must be current and verifiable at the time of request  

Comparable Final Price 

  • Price comparisons are based on the total cost, including GST 

  • Delivery charges will be included where applicable 

  • If a competitor’s item is pickup-only, we will  factor in a reasonable delivery cost for comparison 

Price Match Exclusions 

We do not price match the following: 

  • Clearance, run-out, liquidation or factory seconds 

  • Refurbished, used, ex-display or demo stock 

  • Bundle deals, bonus offers, cashback promotions, gift cards or rebates 

  • Trade, wholesale, commercial or membership-only pricing 

  • Flash sales, limited-quantity deals or pricing errors 

  • Custom-made or special-order products 

  • Prices set below market value due to misprints or system errors 

 Post-Purchase Price Match (7-Day Window) 

If you find an eligible lower price within 7 days of your purchase, we will refund the difference to your original payment method. 

Proof of purchase is required.

How to Request a Price Match (subject on email)

To lodge a price match request, please contact our team at support@renov8warehouse.com.au with: 

  • Your order number (if already purchased) 

  • A direct link to the competitor’s listing 

  • Retailer name 

  • Advertised price 

Our team may verify price and availability before approval. 

 Terms & Final Decision 

  • All price match requests are subject to verification 

  • Renov8 Warehouse reserves the right to decline requests that do not meet these terms