We are committed to offering competitive pricing across our wide range of bathware and appliances products.
If you find the same product advertised for a lower price at another eligible Australian retailer, we will match it - so you can shop with confidence.
We will match a genuine, lower advertised price from an eligible Australian retailer on identical products that we sell.
Price match requests can be made:
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Before purchase, or
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Within 7 days after purchase, subject to the terms below
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Only one price match is permitted per transaction. Once a price match has been applied, no further price matching will be offered on the same product.
What Qualifies for a Price Match?
To be eligible, all of the following must apply:
Identical Product
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Same brand, model, size, colour and specifications
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Brand new, unopened, and in original packaging
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Covered by an Australian manufacturer’s warranty
Eligible Australian Retailer
The competitor must be:
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An authorised Australian retailer with an Australian ABN
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Publicly advertising prices in Australia
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Selling genuine Australian-stock products (not grey imports)
We do not match prices from:
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Online marketplaces (eBay, Amazon marketplace sellers, or any other marketplace sellers), any subscription based….
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Auction sites or classifieds
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Overseas retailers or direct importers
In Stock & Available
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The product must be in stock and available for immediate purchase
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The competitor’s price must be current and verifiable at the time of request
Comparable Final Price
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Price comparisons are based on the total cost, including GST
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Delivery charges will be included where applicable
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If a competitor’s item is pickup-only, we will factor in a reasonable delivery cost for comparison
Price Match Exclusions
We do not price match the following:
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Clearance, run-out, liquidation or factory seconds
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Refurbished, used, ex-display or demo stock
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Bundle deals, bonus offers, cashback promotions, gift cards or rebates
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Trade, wholesale, commercial or membership-only pricing
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Flash sales, limited-quantity deals or pricing errors
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Custom-made or special-order products
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Prices set below market value due to misprints or system errors
Post-Purchase Price Match (7-Day Window)
If you find an eligible lower price within 7 days of your purchase, we will refund the difference to your original payment method.
Proof of purchase is required.
How to Request a Price Match (subject on email)
To lodge a price match request, please contact our team at support@renov8warehouse.com.au with:
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Your order number (if already purchased)
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A direct link to the competitor’s listing
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Retailer name
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Advertised price
Our team may verify price and availability before approval.
Terms & Final Decision
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All price match requests are subject to verification
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Renov8 Warehouse reserves the right to decline requests that do not meet these terms